Some things to try that may or may not work in your request to get a refund for the phantom OnagoFly that we all fell for. If you’re new to this, at the very least, initiate a chargeback with your credit card to Indiegogo for failure to deliver or failure to perform as advertised; contact Indiegogo; reach out to local media….if you have friends in high places, this is a good time to use them.
If you’ve got the time, contact the Federal Trade Commission; OnagoFly is violation of their “30 Day Rule” on shipping and cancellations. Contact your State’s Attorney for consumer protections. The FBI has an Internet Crime Complaint Center.
Indiegogo TOU: https://www.indiegogo.com/about/terms
FBI Internet Computer Crime Center: http://www.ic3.gov/default.aspx